Privacy Policy
Introduction
QuickStar Property Care & Management ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quickstarcare.com (the "Site") or use our property management services (the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site or through our Services includes:
Personal Information
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site, make a booking, inquire about our Services, or when you choose to participate in various activities related to the Site and our Services, such as online chat and message boards.
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., Stripe, PayPal), and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Derivative Data (Log and Usage Data)
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.
Data From Social Networks
User information from social networking sites, such as Facebook, Google, Instagram, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join our Site.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our Services to:
- Create and manage your account.
- Process your payments and refunds.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site and our Services.
- Administer property management services, including bookings, check-ins, maintenance, and owner communications.
- Communicate with you about your property or potential bookings.
- Improve the efficiency and operation of the Site and our Services.
- Monitor and analyze usage and trends to improve your experience with the Site and our Services.
- Notify you of updates to the Site and our Services.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Request feedback and contact you about your use of the Site and our Services.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter or other marketing communications.
How We Share Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. This includes sharing necessary information with property owners for booking confirmations and guest management, and with guests for property access and stay details.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Choices
Account Information
You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account or contacting us using the contact information provided below.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by noting your preferences at the time you register your account with the Site, logging into your account settings and updating your preferences, or contacting us using the contact information provided below. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
Children's Privacy
Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
Links to Other Websites
Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of such other websites. We encourage you to read the privacy statements of any other website that collects personally identifiable information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
QuickStar Property Care & Management
Email: care@quickstarcare.com
Last Updated: May 15, 2025